Training requirements

Training requirements

What qualifications are required to become an IMC?

To be appointed to the role of an IMC, section 143B of the Act requires you to have undertaken a course of training approved by the WorkCover Tasmania Board.

To become an IMC you must complete the following 9 units of competency. These units have been identified by the WorkCover Tasmania Board and are recognised within the Australian Qualifications Framework. They focus on the skills required to fulfil the functions of an IMC.

  • FNSCUS401 Participate in negotiations
  • FNSPIM303 Work within the personal injury management sector
  • FNSPIM401 Plan and implement rehabilitation and return to work and health strategies
  • FNSPIM502 Facilitate workplace assessment with stakeholders for personal injury cases
  • PSPINM006 Develop return to work plans*
  • PSPINM014 Contribute to a quality injury management system *
  • FNSPIM405 Facilitate a return to work*
  • FNSPIM409 Maintain customer relationships*
  • 9FNSCUS402 Resolve disputes

These units include the units of competency recommended for Return to Work Co-ordinators (indicated by asterisks*).

The IMC training identified by the WorkCover Tasmania Board makes up 9 of the 13 units required to complete the Certificate IV in Personal Injury Management (FNS42115).

Upon completing the units, you’ll be issued a Statement of Attainment that details the list of units completed, together with the administrative requirements of the Australian Qualifications Framework.

Find full details of these units at Training.gov.au the National Register on Vocational Education and Training (VET) in Australia.

Where can an IMC qualification take me?

Training to become an IMC can help develop your career in the injury management and return to work industry. The IMC training identified by the WorkCover Tasmania Board make up 9 of the 13 units required to complete the Certificate IV in Personal Injury Management (FNS42115).

This qualification reflects job roles requiring well developed skills and a broad knowledge base in a wide variety of contexts within the personal injury management sector. It may involve supervision/ leadership and guidance, with some limited responsibility for others. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities. The qualification allows for specialisation in claims management, return to work, underwriting and medical indemnity.

What will I learn by undertaking the IMC training units?

The learning outcomes achieved from IMC training will enable you to:

  • co-ordinate the management of workplace injuries
  • develop, monitor and review return-to-work plans and injury management plans and strategies
  • contribute to the development and implementation of an injury management system and monitor and report on injury management outcomes
  • develop and maintain an effective relationship with all stakeholders
  • facilitate a workplace assessment, including job analysis and workplace modifications
  • understand the claim process
  • collate and maintain relevant documentation and file notes
  • resolve disputes
  • use effective interpersonal skills
  • understand the process of job search and placement for retraining or redeployment of injured workers
  • determine the need for the appointment of workplace rehabilitation providers or any other additional services.

Where can I undertake IMC training units?

Training is provided by either local or interstate Registered Training Organisations (RTO). The WorkCover Tasmania Board has no influence over local RTO course providers, but acknowledges the potential learning benefits and advantages of local RTO course providers, such as local context about:

  • the role and responsibilities of an IMC in Tasmania
  • the legislative framework and its implications in Tasmania

The training mode of the RTO (either correspondence or face to face) will determine the time it will take to complete the required units.

Details of current RTO providers can be found by searching Training.gov.au.

Existing IMCs and training history

From 1 March 2016, all new IMCs are required to undertake the new training. Existing IMCs who have already obtained the relevant qualifications will not be required to undertake any further training.

Between 1 January 2014 and 1 March 2016 the required training courses were:

  • FNSPIM303A Work within the Personal Injury Management sector
  • FNSPIM401A Plan and implement rehabilitation and return to work and health strategies
  • FNSPIM502A Facilitate workplace assessment with stakeholders for personal injury cases
  • PSPIM406A Implement and monitor Return to Work Plans
  • PSPIM405A Develop Return to Work Plans
  • PSPIM504A Contribute to a quality injury management system
  • BSBWOR401A Establish effective workplace relationships
  • FNSCUS401A Participate in negotiations
  • PSPGOV509A Conduct evaluations

Recognition of Prior Learning (RPL)

RPL and credit transfer allows for the credit of work experience or previously completed qualifications, with the aim of determining the degree to which exemption can be granted for any of the units.

You should apply directly to the RTO course provider when applying for RPL and credit transfers.


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